ITSM / asset integration
Automate SolarWinds Service Desk ITSM / asset with plain language
Read SolarWinds Service Desk hardware and configuration item inventory plus incidents, and open an incident from a VernacSecure SuperBot™ finding.
What you can do
SolarWinds Service Desk — Samanage REST API
- List hardware assets and configuration items
- Read incidents and their state
- Create an incident
Connection: header authentication against https://api.samanage.com. Credentials are encrypted at rest, or prompted per action if you prefer never to store them.
Example
Ask in plain English
Prompt: “Open an incident in SolarWinds Service Desk for the blocked host”
Result: VernacSecure SuperBot™ creates the ticket with the action detail attached and links it to the log entry.
Read actions
- Fetch hardware — Lists hardware assets.
- Fetch configuration items — Lists configuration items.
- Fetch incidents — Lists incidents.
Write actions
- Create incident — Opens an incident for the named endpoint.
Related itsm and asset automation pages
Axonius · BMC Helix ITSM · Device42 · Flexera One · Freshservice · HaloITSM