ITSM / asset integration
Automate HaloITSM / asset with plain language
Read HaloITSM assets, tickets and clients, and open a ticket when VernacSecure SuperBot™ finds an untracked or non-compliant endpoint.
What you can do
HaloITSM — REST API v1
- List assets and asset types
- Read open tickets
- Read clients and sites
- Create a ticket
Connection: bearer authentication against https://halo.example.com. Credentials are encrypted at rest, or prompted per action if you prefer never to store them.
Example
Ask in plain English
Prompt: “Open an incident in HaloITSM for the blocked host”
Result: VernacSecure SuperBot™ creates the ticket with the action detail attached and links it to the log entry.
Read actions
- Fetch assets — Lists assets in the CMDB.
- Fetch tickets — Lists open tickets.
- Fetch clients — Lists clients and sites.
Write actions
- Create ticket — Opens a ticket for the named endpoint.
Related itsm and asset automation pages
Axonius · BMC Helix ITSM · Device42 · Flexera One · Freshservice · Ivanti Neurons ITSM