ITSM / asset integration
Automate Kaseya VSA ITSM / asset with plain language
Read Kaseya VSA agents, machine groups and service desk tickets, and create a ticket when VernacSecure SuperBot™ finds an unmanaged or non-compliant endpoint.
What you can do
Kaseya VSA — IT Asset Management & Service Desk REST API
- List managed agents and machine groups
- Read service desk tickets
- Create a ticket for an endpoint
Connection: bearer authentication against https://<tenant>.vsa.itrarian.com. Credentials are encrypted at rest, or prompted per action if you prefer never to store them.
Example
Ask in plain English
Prompt: “Open an incident in Kaseya VSA for the blocked host”
Result: VernacSecure SuperBot™ creates the ticket with the action detail attached and links it to the log entry.
Read actions
- Fetch agents — Lists managed agents.
- Fetch machine groups — Lists machine groups.
- Fetch tickets — Lists service desk tickets.
Write actions
- Create ticket — Creates a service desk ticket for the named endpoint.
Related itsm and asset automation pages
Axonius · BMC Helix ITSM · Device42 · Flexera One · Freshservice · HaloITSM