ITSM / asset integration
Automate Jira Service Management ITSM / asset with plain language
Read Jira Service Management requests and Assets (Insight) objects, and raise a request when VernacSecure SuperBot™ detects an unmanaged or non-compliant device.
What you can do
Atlassian Jira Service Management — Cloud REST API v3 / Assets
- List service desks and request types
- Read Assets / Insight object inventory
- Create a customer request
Connection: basic authentication against https://example.atlassian.net. Credentials are encrypted at rest, or prompted per action if you prefer never to store them.
Example
Ask in plain English
Prompt: “Open an incident in Jira Service Management for the blocked host”
Result: VernacSecure SuperBot™ creates the ticket with the action detail attached and links it to the log entry.
Read actions
- Fetch service desks — Lists Jira service desks.
- Fetch requests — Lists customer requests.
- Fetch request types — Lists request types for the service desk.
Write actions
- Create request — Raises a request for the named endpoint.
Related itsm and asset automation pages
Axonius · BMC Helix ITSM · Device42 · Flexera One · Freshservice · HaloITSM