ITSM / asset integration
Automate Ivanti Neurons ITSM / asset with plain language
Read Ivanti Neurons CI records and incidents over the business-object REST API, and create an incident from a VernacSecure SuperBot™ finding.
What you can do
Ivanti Neurons for ITSM — REST API
- List configuration items (CIs)
- Read incidents and service requests
- Create an incident
Connection: header authentication against https://example.saasit.com. Credentials are encrypted at rest, or prompted per action if you prefer never to store them.
Example
Ask in plain English
Prompt: “Open an incident in Ivanti Neurons ITSM for the blocked host”
Result: VernacSecure SuperBot™ creates the ticket with the action detail attached and links it to the log entry.
Read actions
- Fetch CIs — Lists CI#CIs business objects.
- Fetch incidents — Lists incident business objects.
- Fetch service requests — Lists service request records.
Write actions
- Create incident — Creates an incident record.
Related itsm and asset automation pages
Axonius · BMC Helix ITSM · Device42 · Flexera One · Freshservice · HaloITSM